Legal

Terms of Service.

Last updated: July 27, 2026

1. Agreement to Terms & Conditions

These Terms & Conditions (“Agreement”) constitute a legally binding agreement between you, individually or on behalf of an entity (“you”), and Swap Society B.V., operating as Swap Society (“Swap Society”, “we,” “us,” or “our”), regarding your use of the website https://swapsociety.com/, https://app.swapsociety.com/ (“Site”) and any other associated media forms, channels, mobile websites, or applications. By accessing the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with these terms, you are expressly prohibited from using the Site, and you must discontinue use immediately.

Additional terms and documents posted on the Site from time to time are incorporated into this Agreement by reference. We reserve the right to modify these Terms & Conditions at our sole discretion. We will notify you of changes by updating the “Last updated” date. Your continued use of the Site after modifications signifies acceptance of the revised terms.

The information on the Site is not intended for distribution to or use by any person or entity in any jurisdiction where such distribution or use would be contrary to law or regulation, or which would subject us to registration requirements. If you access the Site from other locations, you do so voluntarily and are responsible for compliance with local laws.

The Site is intended for users who are at least 18 years old. Individuals under 18 are not permitted to use or register for the Site.

2. Intellectual property rights

Unless otherwise indicated, the Site — including its source code, databases, functionality, software, designs, audio, video, text, photographs, and graphics (collectively, “Content”), as well as trademarks, service marks, and logos (“Marks”) — are owned or controlled by us or licensed to us, and protected by intellectual property laws. Content and Marks are provided “AS IS” for your personal, non-commercial use only. Except as expressly permitted, no part of the Site, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or exploited for commercial purposes without our prior written permission.

Subject to your eligibility, we grant you a limited license to access and use the Site and to download or print portions of the Content for personal, non-commercial use. All rights not expressly granted are reserved by us.

3. User representations

By using the Site, you represent and warrant that:

  • Any registration information you provide is true, accurate, current, and complete.
  • You will maintain the accuracy of your information and promptly update it as necessary.
  • You have the legal capacity and agree to comply with these Terms & Conditions.
  • You are not a minor in your jurisdiction of residence.
  • You will not access the Site through automated or non-human means (except as we expressly allow).
  • You will not use the Site for any illegal or unauthorized purpose.
  • Your use of the Site will not violate any applicable law or regulation.

Providing false or incomplete information may result in suspension or termination of your account and denial of access to the Site.

4. User registration

To access certain features you may need to register an account. You agree to keep your password confidential and are responsible for all activity under your account. We may remove, reclaim, or modify any username we determine is inappropriate, obscene, or objectionable.

Swap Society may unregister and/or ban users that do not comply with these Terms & Conditions.

Creators who need to cancel an accepted swap deal must do so no later than 24 hours before the start of the deal. If cancellation (or a “no show”) occurs within 24 hours, a courtesy period may be offered to explain the reason. Unregistration or a ban remains at Swap Society’s sole discretion.

5. User-generated content / Contributions

The Site and app may allow you to create, submit, post, display, transmit, publish, distribute, or share content and materials (“Contributions”), including text, videos, audio, photographs, graphics, comments, suggestions, and personal information.

When you create or make available any Contributions, you represent and warrant that:

  • Your Contributions do not infringe proprietary rights of any third party.
  • You are the creator/owner or have the licenses, rights, consents, and permissions needed for the Site and other users to use your Contributions as contemplated by these Terms.
  • You have obtained consent from each identifiable individual in your Contributions to use their name or likeness as contemplated by these Terms.
  • Your Contributions are not false, inaccurate, or misleading.
  • Your Contributions are not unsolicited advertising, spam, pyramid schemes, or other solicitations.
  • Your Contributions are not obscene, violent, harassing, libelous, or otherwise objectionable as determined by us.
  • Your Contributions do not ridicule, intimidate, abuse, harass, threaten, or promote violence against any person or group.
  • Your Contributions do not violate applicable laws, privacy or publicity rights, or laws concerning child pornography or the protection of minors.
  • Your Contributions do not include offensive comments connected to race, national origin, gender, sexual preference, or physical handicap.
  • Your Contributions do not distribute or promote sexually explicit content, illegal drugs, or alcohol to individuals below the legal drinking age.
  • Your Contributions do not otherwise violate these Terms or applicable law.

We may remove, block, or restrict access to content that violates these Terms without notice. Violation may result in termination or suspension of your rights to use the Site.

We may use Contributions in a free-of-use manner — including sharing, redistributing, downloading, or saving — for at least 365 days after the content was shared on or via the platform.

6. Fees and payment

Some services may require purchase of a subscription or fee (typically for companies). When purchasing, you agree to provide accurate purchase and account information and to keep email, payment method, and card details up to date. Sales tax may be added as required by law. We may change prices at any time.

You agree to pay charges at the prices in effect at purchase and authorize us to charge your selected payment method. For recurring subscriptions, you consent to automatic billing until you cancel. We may correct pricing errors even after payment is requested or received, and may refuse any order.

7. Cancellation

You can cancel a company subscription via your account settings (or dashboard, where available). Launch offers, trials, and pricing details are shown on our Pricing page. Unless stated otherwise, paid periods are non-refundable once processed.

8. Prohibited activities

Use the Site only for its intended purpose. Unless we expressly approve commercial use, you agree not to:

  • Systematically retrieve data to create a database or directory without written permission.
  • Deceive, defraud, or mislead us or other users, including to obtain account credentials.
  • Circumvent or interfere with security features.
  • Disparage or harm our reputation or the Site.
  • Use Site information to harass, abuse, or harm another person.
  • Misuse support services or submit false abuse reports.
  • Violate applicable laws or engage in unauthorized framing or linking.
  • Upload viruses, malware horses, or other harmful material.
  • Use bots, scrapers, spiders, or similar automated tools without authorization.
  • Remove proprietary notices, impersonate others, or use another user’s username.
  • Interfere with or overload the Site or related networks.
  • Harass our employees or agents.
  • Bypass access restrictions, copy or reverse engineer Site software except as permitted by law.
  • Use the Site to compete with us or for unauthorized commercial revenue generation.
  • Sell or transfer your profile without authorization.

Alcohol content: Content related to alcohol is intended only for individuals 25 years of age or older. If you are under 25, you must not access or use such content. You also agree not to promote alcohol to individuals below the legal drinking age.

9. Free trial / launch offers

We may offer a free trial or temporary launch deal for new company accounts as described on our Pricing page. A trial or launch offer may end when the stated period finishes or when other conditions described on the Pricing page are met. Once a paid subscription period starts and payment is processed, it is final unless mandatory consumer law provides otherwise.

10. User responsibility

You are solely responsible for your tax filings, calculations, and legal tax obligations. We do not provide tax advice. Information on the platform about taxation is informational only. We are not liable for damages arising from your tax filings or failure to meet tax obligations.

All users must follow applicable local laws on social media / influencer marketing and advertising rules, which may differ by country. In the Netherlands, users must comply with codes such as the Stichting Reclame Code. Creators should not have over 25% of their followers under 18, and for certain advertising categories the creator may need to be at least 25 years old.

11. Image usage consent

Users grant Swap Society the right to use, reproduce, and distribute images or photographs of participants taken in connection with the platform — including promotional materials, social media, website content, and other marketing channels — without financial compensation. You release Swap Society, its employees, and authorized third parties from claims arising from such use.

12. Commission program

If you participate in a Swap Society commission / referral program, you agree that:

  • Commission rates are as agreed in writing or in the applicable program terms.
  • Commission is calculated on net revenue after refunds, returns, or chargebacks.
  • Payments are typically made monthly in arrears after we have received payment from referred partners.
  • Commissions end if referred partners terminate their agreement with Swap Society.
  • Payment is made to the designated bank account in the agreed currency (or, if unspecified, the currency of our domicile).
  • We may provide a reverse invoice to the receiving agent where applicable.
  • We may modify commission terms at our discretion.

13. Contribution license

We may access, store, process, and use information and personal data you provide in accordance with our Privacy Policy and your settings. Feedback about the Site may be used and shared for any purpose without compensation. We do not claim ownership of your Contributions — you retain ownership of your intellectual property. You are solely responsible for your Contributions and release us from liability arising from them.

14. Social media

When connecting social accounts (including Instagram, TikTok, YouTube, Meta, and similar):

  • We do not request or store your social media passwords.
  • Authentication uses industry-standard OAuth where available.
  • Access is limited to data needed to provide our services.
  • You remain responsible for securing your social accounts.
  • You may disconnect accounts at any time.
  • Third-party platform terms also apply; we are not responsible for those platforms’ practices.

15. Submissions

Questions, comments, suggestions, ideas, or other feedback (“Submissions”) are non-confidential and become our property. We may use Submissions for any lawful purpose without acknowledgment or compensation. You waive moral rights to the extent permitted by law and warrant you have the right to submit them.

16. Third-party websites and content

The Site may link to third-party websites or display third-party content. We do not control or endorse third parties and are not responsible for their content, accuracy, or policies. Purchases or collaborations with third parties are solely between you and them. We are not responsible for products or services obtained through the platform — whether bartered, lent, or otherwise — nor for content created by creators.

17. Site management

We may monitor the Site for violations; take legal action including reporting to authorities; refuse, restrict, or disable Contributions; remove burdensome files; and manage the Site to protect our rights and ensure proper functioning.

18. Privacy Policy

Please review our Privacy Policy, which is incorporated into these Terms. The Site is operated by Swap Society B.V. in the Netherlands / EU. If you access from outside the EU, you acknowledge that your data may be processed in the EU in accordance with applicable law.

19. GDPR & data protection

We process personal data in accordance with the GDPR and applicable Dutch data protection law. Where required, we conclude Data Processing Agreements under Art. 28 GDPR. Customer data is stored in the EU using industry-standard security measures. Data may be shared with processors under GDPR-compliant agreements. You have rights of access, rectification, erasure, and restriction as set out in Articles 15–21 GDPR. See our Privacy Policy for details.

20. Child safety / CSAE

Swap Society has a zero-tolerance policy regarding Child Sexual Abuse Material (CSAM) and Child Sexual Abuse and Exploitation (CSAE). Attempts to upload, request, share, or facilitate CSAM/CSAE result in permanent ban, evidence preservation, and reporting to competent authorities (including hotlines affiliated with INHOPE and local law enforcement). Report via in-app tools or safety@swapsociety.com. See our Child Safety Policy.

Falsifying age to access the platform is prohibited and may result in suspension or removal.

21. Copyright infringements

If you believe material on the Site infringes your copyright, notify us using the contact details below. Misrepresentations in a notice may create liability. If unsure, consult an attorney first.

22. Term and termination

These Terms remain in effect while you use the Site. We may deny access, block IP addresses, terminate participation, or delete your account and content at any time, without notice, for any reason including breach of these Terms or applicable law.

We may limit the number of campaigns or deals on the platform at our discretion; high volume may require an enterprise agreement.

If your account is terminated or suspended, you may not create a new account under your name, a fake or borrowed name, or a third party’s name. We may pursue legal remedies.

23. Modifications and interruptions

We may change, modify, remove, suspend, or discontinue Site content or features at any time without notice and without liability. We do not guarantee uninterrupted availability and may perform maintenance resulting in delays or errors.

24. Governing law

These Terms are governed by the laws of the Netherlands. The UN Convention on Contracts for the International Sale of Goods is excluded. If you are an EU consumer, you also have protection under mandatory provisions of your country of residence. You and Swap Society B.V. submit to the non-exclusive jurisdiction of the courts of Rotterdam / Amsterdam, the Netherlands, without prejudice to consumer rights to bring claims in your country of residence.

25. Dispute resolution

Informal negotiations: Before arbitration, the parties will attempt to resolve disputes informally for at least three (3) days after written notice.

Binding arbitration: Disputes arising from the relationship between the parties shall be determined by one arbitrator under the Arbitration and Internal Rules of the European Court of Arbitration (European Centre of Arbitration, Strasbourg), as in force when the application is filed. Seat of arbitration: Amsterdam, the Netherlands. Substantive law: the law of the Netherlands.

Restrictions: Arbitration is limited to disputes between the parties individually. No class or representative arbitration to the fullest extent permitted by law.

Exceptions: Intellectual property disputes; disputes involving theft, piracy, invasion of privacy, or unauthorized use; and claims for injunctive relief are not subject to the informal negotiation / arbitration provisions above.

26. Corrections

We may correct typographical errors, inaccuracies, or omissions (including pricing and availability) at any time without prior notice.

27. Disclaimer

THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOUR USE IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT ACCURACY OR COMPLETENESS OF SITE CONTENT OR LINKED SITES, AND ASSUME NO LIABILITY FOR ERRORS, UNAUTHORIZED ACCESS, INTERRUPTIONS, VIRUSES, OR LOSS ARISING FROM CONTENT MADE AVAILABLE VIA THE SITE.

Swap Society provides a marketplace where companies and creators can discover each other, communicate, and arrange barter / product-for-content deals. Once parties agree, terms, deliverables, timelines, and conditions are solely between them. We do not mediate or enforce those private agreements and do not guarantee quality, completion, or suitability of creator work. Conduct due diligence before finalizing arrangements.

28. Limitations of liability

To the fullest extent permitted by law, we and our directors, employees, or agents are not liable for any indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, revenue, or data, arising from use of the Site. Our total liability for any claim is limited to the lesser of amounts you paid us during the six (6) months before the claim arose, or as otherwise required by mandatory law. Some jurisdictions do not allow certain limitations; where those laws apply, some limits may not apply to you.

29. Indemnification

You agree to defend, indemnify, and hold us harmless from claims arising out of: (1) your use of the Site; (2) breach of these Terms; (3) breach of your representations; (4) violation of third-party rights; or (5) harmful acts toward other users with whom you connected via the Site. We may assume exclusive defense of matters for which you must indemnify us, at your expense, and you agree to cooperate.

30. User data

We maintain certain data you transmit for operating the Site. You are responsible for data you transmit or activity you undertake. We are not liable for loss or corruption of such data.

31. Electronic communications

Visiting the Site, emailing us, and completing forms constitute electronic communications. You consent to receive electronic communications and agree that electronic agreements and notices satisfy writing requirements. You agree to electronic signatures and records to the extent permitted by law.

32. Miscellaneous

These Terms and policies posted on the Site constitute the entire agreement between you and us. Failure to enforce a provision is not a waiver. If any provision is unenforceable, the remainder stays in effect. No joint venture, partnership, employment, or agency is created. We may assign rights and obligations. We are not liable for delays caused by events beyond our reasonable control.

33. Contact us

To resolve a complaint or request more information:

Swap Society B.V.
Fascinatio Boulevard 216-220 (The Mark)
3065 WB Rotterdam
Email: info@swapsociety.com
Child safety: safety@swapsociety.com